We reserve the right to charge fees in accordance with our cancellation policy for non-attendance and late cancellations. Corporate contracts may differ in fee scale and notice period — please check with your employer for contract terms.
A minimum of 48 hours’ notice is required for cancellations or rescheduling of appointments.
Less than 48 hours' notice: 50% of the appointment fee charged
DNA (did not attend): full fee charged
A minimum of 24 hours’ notice is required for cancellations or rescheduling of all other appointments.
Less than 24 hours' notice: Full fee charged
DNA (did not attend): Full fee charged