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Patient Privacy Policy

Who Manages Your Data

We are myprivategynaecologist.com – specialists in women’s health services. As your Data Controller, we:

  • Decide how your personal/health data is used
  • Are legally responsible for protecting your information
  • Operate from Harley Street and partner clinics
Why this matters: You know exactly who is accountable for your sensitive health data.

What Information We Collect & Why

Essential Categories:

Data Type Examples Why We Need It
Identity & Contact Full name, DOB, address, phone, NHS number To confirm it’s you, send appointment details, and contact you about your care.
Health Data Symptoms, scan results, diagnoses, treatment plans To provide accurate diagnoses, personalised treatments (e.g., endometriosis bundles), and safe care
Financial Data Card details (processed via Sage Pay/Opayo) To securely take payments for consultations, scans, or care bundles
Appointment History Visit dates, consultant notes, preferences To track your treatment journey and tailor future care

Special Notes:

  • We never collect unrelated details (race, religion, political views).
  • Genetic data (e.g., BRCA tests) is stored with extra encryption.

How We Use Your Information

Always With Clear Purpose

  • Providing Clinical Care.

    Example: Your pelvic scan results directly inform your fibroid treatment plan.

    Legal Basis: Required for your medical contract with us.

  • Coordinating Care.

    Example: Sharing ultrasound results with your NHS GP (with your consent).

    Legal Basis: Vital for safe, joined-up treatment.

  • Processing Payments.

    Example: Charging for your menopause care bundle.

    Legal Basis: Contractual necessity.

  • Marketing (Only with Consent)

    Example: Sending fertility workshop invites via email.

    You control this: opt out anytime via email or your patient portal.

Who We Share With & Why

Strictly Necessary Partners

  • Healthcare Teams:

    Consultants, nurses, diagnostic labs (for your direct care).

    Hospitals if you need surgery (e.g., endometriosis excision)

  • Regulatory Bodies:

    CQC audits (anonymised where possible).

    Legal requirements (e.g., infectious disease reporting)

  • Trusted Service Providers:

    Payment processors (Sage Pay)

    IT support (bound by strict confidentiality agreements)

We NEVER: Sell data, share with marketers, or disclose to unauthorised third parties.

How We Protect Your Data

Enterprise-Grade Security

  • Encryption: Health records secured with AES-256 (bank-level)
  • Secure Storage: UK-based data centres with 24/7 monitoring
  • Access Controls: Staff only see data essential for their role
  • Staff Training: Annual GDPR/compliance certification
  • Secure Disposal: Physical records shredded; digital data permanently deleted
Breach Protocol: We’ll notify you within 72 hours if your data is ever at risk

How Long We Keep Your Data

Record Type Retention Period Reason
Adult Health Records 8 years after last visit Clinical negligence protection
Financial Transactions 7 years HMRC/tax compliance
Genetic Data (BRCA) 30 years Long-term cancer risk management

After retention periods: Data is securely destroyed.

Your Rights

You Control Your Data

  • Access: Request full records (free within 30 days)
  • Correction: Update inaccurate health/financial details
  • Deletion: Ask to erase data (where legally permitted)
  • Portability: Get your records digitally (e.g., PDF)
  • Restrict Processing: Limit how we use data during disputes

How to Act:

Email: muglu.admin@egynaecologist.com

Subject Line: “Data Request – [Your Name]”

We’ll verify your identity before proceeding.

International Transfers

  • 99% of data stays in UK/EEA secure servers.
  • If transfer is essential (e.g., you move abroad):
    • We’ll notify you first
    • Use GDPR-approved safeguards (e.g., encrypted email)

Policy Updates

  • Last updated: July 2026
  • Changes appear on: www.myprivategynaecologist.com/privacy
  • Major changes notified via email/app

Questions or Concerns?

Contact Our Data Lead: contact@egynaecologist.com

Complain to ICO: ico.org.uk/concerns | 0303 123 1113

We encourage you to review it regularly.

Contact Us?

For privacy-related inquiries, contact us at:

Rotunda Hygeia Ltd
Copyright © 2026 myprivategynaecologist.com
Registration No 12274353, England.
Registered Address: 2nd Floor, College House,
17 King Edwards Road, Ruislip, London, HA4 7AE
Muglu.admin@egynaecologist.com